1 Job in Richmond, IN
Reid Health is Hiring a Service Desk Agent Near Richmond, IN
Find your WHY at Reid Health
Responsible for first level problem resolutions and assistance with problems directed to the Service Desk from local or remote computer system users. This could include but is not limited to login, application, and hardware issues. In addition, this position is responsible for various computer operation duties such as system backups, report distributions, and monitoring interface files. Problems reported to the Service Desk are recorded and tracked in a computer system. Unresolved issues are monitored on a regular basis.
Our values of Excellence, Empathy, Integrity and Accountability are essential to exceed our customers’ expectations. At Reid, we look for individuals who believe in our core values and demonstrate a genuine desire to make a positive impact to those we serve. We take pride in employing people who show up every day with a commitment to these values along with our mission and vision. We are one team working toward a common goal of providing outstanding customer care and service to our communities. If you have a calling to serve and are looking for meaningful and purposeful work, Reid Health is the place for you.
To lead our communities to well-being, one person at a time. It is not just what we do – it is who we are.
Overview of Responsibilities
Education/Experience
Education/Experience Required: Technical Certification and/or two years of related experience
Education/Experience Preferred: Associates Degree in Computer Related Field and/or Three Years of Related Experience.
Licensure: None
Schedule Details
Night shift 40 hours weekly. 11pm-7:30am with coverage as needed.What We Offer
Unexpected Perks - Daycare, Doordash, SmartDollar, Daily Pay, therapy dogs, massages, Forbes rated Best Places to Work 2022
Stay Connected
Not quite what you are looking for? Submit your information here for general consideration. One of our employment specialists will be in touch with next steps.
Other Information
EEO Statement: Reid Health is an Equal Opportunity Employer
No Search Firms:
Reid Health does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at Reid Health via email, the internet or in any form and/or method without a vaild written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by Reid Health.
Application FAQs
Job Summary
Full Time
Ambulatory Healthcare Services
$45k-55k (estimate)
05/22/2023
04/05/2025
reidhealth.org
CHESTER, IN
1,000 - 3,000
1905
Private
THOMAS HUTH
$500M - $1B
Ambulatory Healthcare Services
Related Companies
The job skills required for Service Desk Agent include Service Desk, Operating System, Desktop Support, Installation, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Agent positions, which can be used as a reference in future career path planning. As a Service Desk Agent, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Agent. You can explore the career advancement for a Service Desk Agent below and select your interested title to get hiring information.
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